Frequently asked questions

What is the Styles Rewards Program?

The Style Rewards Program is a customer loyalty program provided by Laura and Melanie Lyne. Registration is free and customers can earn rewards in stores and online.

How do I earn Style Rewards?

As a member, you can earn Style Rewards in connection with eligible purchases made at Laura and Melanie Lyne stores or online, provided that you are identified as the Member at the time of purchase. The Style Rewards will be earned in the Account associated with you. Your purchase tally includes purchases made with a Laura or Melanie Lyne gift card. Exclusions: Purchases are not tallied and rewards are not earned on purchases of Laura or Melanie Lyne gift cards.

How do I redeem my Style Rewards?

Style rewards can be redeemed in stores. Style Rewards may be redeemed only by the person whose name appears on them, and are not transferable. If the full amount of the Style Reward is not used in a single transaction then the balance will carry over until the expiration date.

Do my rewards expire?

Your Style Rewards will expire 60 days from issue.

What happens to my rewards when I return items?

If an item purchased with a Style Reward is returned then a refund will be issued for the amount paid. The Style Reward amount will be credited to the customer's account. The original expiration date of the Style Reward will apply to the credited amount.

Are there different levels in the Styles Rewards Program?

There are three different levels in our Style Rewards program, and they are: Insider, Luxe and Elite. Once customers register in the Style Rewards Program they are automatically classified as an Insider. They will immediately receive loyalty benefits and earn Style Rewards. To qualify for Luxe membership, members have to spend between $900 and $1799 (before taxes and returns) on eligible merchandise, at participating stores and in a 12-month period. Luxe members will receive additional benefits and will also be eligible to earn Style Rewards. To qualify for Elite membership, members have to spend $1800 or more (before taxes and returns) on eligible merchandise, at participating stores, in a 12-month period. Elite members will receive additional benefits and will also be eligible to earn more Style Rewards.