Not seeing your Style Rewards balance? Please check back in a few days as we are working hard on resolving the issue. Rest assured that you will not lose any points. In the meantime, you can continue accumulating them as you always have. Happy shopping!

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FAQ

What is the Style Rewards program?

Your dedication to great style deserves to be rewarded. Our Style Rewards loyalty program is designed to be a little thank you, from us to you. Join for free and earn points on every in-store and online purchase, at both Laura and Melanie Lyne.

How do I earn Style Rewards?

You can earn Style Rewards by simply shopping with us:

  • Earn 1 point for every $1 spent in store and online, at Laura and Melanie Lyne.
  • When you collect 300 points, we will convert your points into dollar rewards to redeem at checkout.
  • The amount of Style Rewards you earn increases based on your program level (Insider, Luxe, Elite).

Your Style Rewards will be added to your personal account. Please note that you can't earn points when purchasing Laura and Melanie Lyne gift cards or when using your Style Rewards as a payment method.

How do I redeem my Style Rewards?

You can easily redeem your Style Rewards both in store and online. Note that Style Rewards are only redeemable by the person whose name appears on the account and they are non-transferable. If you don't use all your Style Rewards in one transaction, the remaining balance will stay in your account until they expire.

To redeem your Style Rewards online:

  • Make sure you're logged in to your account.
  • During the checkout process, under the payments section, you'll see your Style Rewards balance. Click on "Redeem".
  • Your rewards will be applied to your order and deducted from the total if your rewards don't cover the full order amount.
  • If you wish to redeem Style Rewards and pay with Apple Pay, Google Pay, PayPal or Shop Pay, redeem your rewards first. Then, select your preferred payment method during checkout.

To redeem your Style Rewards in store:

  • Our store associates can help you redeem your rewards during in-store checkout.
  • Simply provide the email or phone number associated with your account.
Do my Style Rewards expire?

Yes, your Style Rewards will expire 60 days from the date of issue.

What happens to my Style Rewards when I return items?

When you return items that were purchased using Style Rewards, we'll provide a refund for the amount paid and credit the equivalent Style Rewards back to your account. The original expiration date of the Style Rewards will still apply to the credited amount.

Are there different levels in the Style Rewards program?

Yes, our Style Rewards program offers three levels: Insider, Luxe and Elite. When you join our loyalty program, you'll start as an Insider. To reach Luxe status, you'll need to earn between 900 and 1,799 points within a 12-month period. To achieve Elite status, you should earn 1,800 points or more within a 12-month period.

As a Luxe or Elite member, you'll enjoy additional benefits, including:

  • Up to $25 in rewards for every 300 points earned.
  • A longer return period.
  • Free shipping. *Only Elite members

The tier status you achieve will last for one year from the date you earned it and it will renew on a rolling basis.

How do I join?

To start earning rewards, you need to create an account.

Online:
Sign up here - it's easy!

In Store:
Simply provide a valid email address during your in-store checkout. Note, if you make any future online purchases, create an account with the exact same email address to connect your existing account.

Can I use my Style Rewards with a promo code and/or gift cards in the same transaction?

Absolutely, you can combine your rewards with a promo code and/or gift cards at checkout.

Can I use my Melanie Lyne points?

Yes, Laura and Melanie Lyne points and rewards are interchangeable and can be used at both stores.