Placing an orderRead FAQ
Payment & Billing
What are the online payment options?
We offer a variety of convenient payment options to make your shopping experience easy and secure.
Shop Pay: Powered by Shopify, Shop Pay is a safe and secure, one-click checkout option for the fastest checkout. Click here to learn more about Shop Pay.
Apple Pay: Apple Pay allows you to pay using your iPhone, iPad or Mac. Click here to learn more about Apple Pay.
Google Pay: Anyone with a compatible smartphone (usually Android devices) can use Google Pay. Click here to learn more about Google Pay.
PayPal: PayPal allows you to securely pay online without disclosing any sensitive financial information to the merchant. Click here to learn more about PayPal.
Style Rewards: With our loyalty program, every time you purchase, you’ll get points. Once you accumulate 300 points, your points will be converted to dollar rewards, which can be used as payment online and at Laura or Melanie Lyne stores. Become a member here .
Credit Card: We accept all major credit cards, including American Express, Visa and MasterCard.
Gift Cards: You can use Laura or Melanie Lyne Gift Cards to make a purchase. You can use multiple gift cards for a single purchase. Note that gift cards without a PIN can only be redeemed in store. Purchase a gift card here
Sezzle: Split the total cost of your order into 4 interest-free payments, spread over 6 weeks. No fees if you pay on time, with zero impact to your credit. Click here to learn more about Sezzle.
Is it safe to use my credit card?
Yes, it's completely safe to use your credit card for online shopping at Laura. Your security is our top priority, and we've implemented advanced technology to protect your information.
We use Secure Sockets Layer (SSL) technology to create a secure environment for online transactions. This technology encrypts your data, including your card number and expiration date, ensuring that only Laura Canada can decode and access this information.
Your credit card details are handled with the utmost care and security to provide you with a worry-free shopping experience.
When will my credit card be charged?
Your credit card will be authorized for the full order amount at the time of purchase. However, the actual charge to your card will occur when your order is shipped to you. This ensures that you’re only charged when the products are on their way to you.
Why was my credit card declined?
Credit card declines often happen when your billing address doesn't match the information your financial institution has on file. If this occurs, we recommend trying a different payment method. If the issue continues, please contact your financial institution for further assistance.
Can store credits be used on www.laura.ca?
Unfortunately, store credits are not valid for use on our website or over the phone. These credits can only be redeemed in physical stores. Find the nearest store.
What sales tax will I be charged for on my order?
The sales tax you will incur on your order is determined by your shipping address. Additionally, sales taxes may also apply to the shipping charges. The specific amount of sales tax will be displayed during the checkout process after you've entered your shipping address. This way, you'll have a clear understanding of the total cost.
How do I apply a coupon/discount code online?
To apply your coupon or discount code online, simply follow these steps during checkout:
1. In the checkout process, you'll find a field labeled "Discount code."
2. Enter your coupon or discount code in this field.
3. Click the "Apply" button.
Once you've completed these steps, the promotion associated with your coupon or discount code will be applied to your order as specified in the offer's terms and conditions. Be sure to review the fine print associated with the offer for additional details.
What is Sezzle?
Sezzle is a convenient payment solution that offers you the flexibility to make your purchase right away and pay later, all without any interest charges or impact on your credit score. With Sezzle, your payments are evenly divided into four equal installments spread over a period of 6 weeks. For a more detailed explanation of how Sezzle works, read more
How do I pay for an order with Apple Pay?
You can pay with Apple Pay using a Visa, MasterCard or American Express.
1. Add Your Items to the Bag
Start by adding the items you want to purchase to your shopping bag. When you're ready to complete your order, proceed to your shopping bag.
2. Apply Any Coupon/Discount Code, Style Rewards or Gift Cards
If you have a coupon code, Style Rewards or a gift card you'd like to use, make sure to apply them to your order before moving on to the payment step.
3. Click the Apple Pay Button
In your shopping bag or during the checkout process, click on the Apple Pay button. You'll then see a summary of your order, including the following details:
- The credit card associated with your Apple Pay
- Billing and shipping addresses
- Selected shipping method
- Contact email
- Total order value
4. Use Touch ID or passcode
After reviewing your order details and ensuring everything is correct, you can proceed with the payment. Use your Touch ID or enter your passcode (if using an iPhone or iPad) to confirm the payment. If you're using a Mac device with a Touch Bar or a MacBook Pro, you can verify your payment with the Touch ID sensor on your MacBook Pro keyboard. Once your order is successfully placed, you'll receive an order confirmation email.
How do I pay for an order with Google Pay?
You can pay with Google Pay using a Visa, MasterCard and American Express card.
1. Add your items to the bag
Start by adding the items you wish to purchase to your shopping bag. When you're ready to complete your order, go to your shopping bag. If your device supports Google Pay, you'll see the "Google Pay" button.
2. Apply any coupon/discount code, style rewards, or gift cards
If you have a coupon code, style rewards, or a gift card you'd like to use, ensure that you apply them to your order before proceeding with the payment process.
3. Select the Google Pay button
Once you click the "Google Pay" button, you will be directed to the Google Pay checkout page. Here, you can select a payment card from your Google Wallet.
4. Confirm your order
After selecting a card and proceeding with your order, you'll see a summary of your order, which includes the following details:
- The card associated with your Google Pay
- Billing and shipping addresses
- Chosen delivery method
- Contact email address
- Total order value
Upon successfully placing your order, you will receive an order confirmation email.